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Regulations And Responsibilities (West Coast Tours) |
| RESPONSIBILITIES & LIABILITIES |
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- We will do our best to make sure all the
listed tour arrangements be the same as
planned.
- Should weather or other unforeseen
circumstances cause a delay in
transportation before the tours departures,
we reserve the right to alter, postpone or
cancel the tour. For any loss or additional
charges incurred shall be borne by the
participants.
- For making sure our tours can be
completed as planned, if anyone among the
tour group interferes with any of the tour's
activity, we reserve the right to refuse the
said individual to continue with the group;
and we shall not be responsible for any act
by the said individual thereafter. No refund
shall be given.
- For any unforeseen situation, such as
traffic, road conditions, accidents,
mechanical problems, authority of law,
public enemies, strikes, riots or any other
natural circumstances beyond our control, we
reserve the right to change the itinerary
and tour fare without prior notice.
- All tour participants should strictly
abide by the laws and regulations
promulgated by the government of the
visiting country, include but not limit to
the Immigration and Customs laws. We will
not be responsible for the act of any tour
participant.
- By accepting the tickets and any related
vouchers or document, the passenger agrees
that neither we nor any of our
representatives shall be liable for any
loss, injury, or damage to you or your
personal belongings, or in connection with
any accommodations, transportation, or other
services resulting directly or indirectly
from any of the following circumstances:
i. theft, mechanical breakdowns,
government actions, political unrest,
terrorism, strikes, lockouts, war, weather,
natural disasters or other factors and
causes beyond our control;
ii. acts of vandalism, air or land
policy, burglaries, accidents, injuries,
assaults or any physical harm to you or your
personal belongings;
iii. your failure to following
instructions including but not limited to
check-in/out times and baggage handling;
iv. your failure to obtain required
documentation including passport, visas,
health certificate, or others where
required;
- All the fares listed here are for
reference only; we reserve the right to
change according to operational cost, hotel
availability, or other causes, without prior
notice. Please re-confirm the tour fare with
our representative when you make the
reservation.
- We reserve the right to cancel all
scheduled departures if the numbers of
participants fall below 10 in one group.
- We accept no responsibility for value,
quality, reliability or authenticity of any
goods purchased while on tour.
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| RESERVATION & CANCELLATION POLICY |
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- For Bus Tours - Deposit of US$50 is
required when making reservation; the rest
of the amount must be paid 7 days prior to
departure date. For Bus-Air Tours - Deposit
of US$250 is required when making
reservation; the rest of the amount must be
paid 15 days prior to departure date.
Failure to comply with deposit and final
payment requirement will result in
cancellation of your reservation and no
refund of deposit will be given. The paid
deposit may not apply to another party, tour
date or tour itinerary.
- Please triple re-confirm the name used
for reservation is the name listed on the
passport. Once tickets are issued, penalties
will apply for alternations.
- Bus Tour Cancellation policy:
i. 72 hours before departure - No
penalty;
ii. within 48 hours of departure - No
refund will be given.
- Bus-Air Tour Cancellation policy:
i. 15 days before departure - $100
handling fee will be charged;
ii. 7 days before departure - 50% of
the tour fee will be charged;
iii. Within 7 days of departure - No
refund will be given.
- No refund shall be given for any
portions of the tour unused by the passenger
on his/her own accord.
- Since air tickets, accommodations,
transportation and meals have to be arranged
in advance in peak seasons such as Chinese
New Year, Easter, Summer vacation, Christmas
and New Year, no change including departure
date, name, tour, and itinerary is allowed.
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| TRAVEL INSURANCE |
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We strongly recommend our customers to
acquire insurance on medical, trip cancellation,
and baggage, etc. We act as agent for suppliers
of transportation, sightseeing and hotel
accommodations, all terms and conditions will be
borne by the respective suppliers, and we shall
be exempt from any liability for loss or damage
of properties, injury to people, delays,
accidents, irregularities or other occurrences
beyond its control.
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| TOUR FARE INCLUDES |
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Transportation, ticket and admission fees
mentioned in the itinerary.
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| TOUR FARE EXCLUDES |
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- Any personal based expenses, such as
phone calls, laundry, postage, travel
insurance, etc.
- All costs of activities which are not
mentioned in the itinerary, or stated
"optional".
- Transportation to airport after the tour
dismisses.
- Tips to tour leader, guide and driver.
- Airport taxes and other related charges.
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| REMARKS |
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- Please have proper dressing for the
cooler temperature in San Francisco, Bryce
Canyon, Grand Canyon and Yellowstone
National Park.
- Suggest wearing hat and comfortable
shoes for your comfort during tour.
- Suggest tips to tour guide and driver
$5/person/day.
- Fare excludes travel insurance, optional
tours and personal expenses.
- No meal and admission fee is included in
the fare, except those which have mentioned.
- Air ticket is excluded from the fare
unless the itinerary has already mentioned
"Ticket Included". Please check with our
service representatives for details.
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