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1. How can I find the best airfare and send booking request? |
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Please go to our Cheap Airfares Search Engine. By default, it is from US to China. You can also change it to from China to US if you need. After selecting your travel city and travel time, you will see the list of airline wholesale deep discounted contract airfares or airline promotional fares. Choose an airline fare and click Request Itinerary. Please fill out passenger and contact information and send to us. If you have any questions or special requests, please put in the Remark Area when sending your booking request.
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2. If I am satisfied with a confirmed reservation, how can I pay for it? |
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Please verify the detailed itinerary and make sure passengers’ name matched with their passports. If your tickets are from US to China, you can pay it by credit card. Please email or fax to us the credit card authorization form. If you tickets are from China to US, please follow the payment instructions we mentioned in the email. Depends on the airline and fare type, you can pay it by credit card or sometimes you need to send us money order, cashier check or wire transfer. Then we will issue tickets for you. Most of the tickets are E-tickets; you won’t worry about tickets delivery.
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3. After I pay for the tickets, how can I see my ticket confirmation? |
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Once we issued your tickets, you can click the web link we sent to you before; you will see E-invoice and E-ticket receipt.
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4. How are you going to deliver my tickets? |
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Most of the tickets are E-tickets, you won’t worry about tickets delivery. In case it is a paper ticket, we will send to you by certified mail or Fedex. |
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5. What are the payment methods?
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Most airlines take major credit cards: Visa, MasterCard and American Express. US carriers also accept Discover. In the case that the airline or the ticket type requires non-credit card payment, we will accept money order, cashier's check or wire transfer. |
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6. Can I pay for my ticket on the telephone instead of using fax? |
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Sorry, we can not take your credit card over the phone because airlines require us to have customer's signature for credit card charges. Please fax us the credit card authorization form together with a photocopy of your credit card and your photo ID.
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7. How long can my reservation be held? |
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It depends on the airline and the fare type. If your departure date is within a week, the airlines may require same-day ticketing. Fares are not guaranteed until ticketed since airlines require us to use the fares at ticketing time. For your benefit, we strongly suggest you to purchase your ticket(s) as soon as possible (preferably on the same day as the quote was given). |
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8. How far in advance can I book my flight? |
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You can book a flight up to 8 months in advance. |
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9. What is the change penalty and refund policy? | |
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It depends on the airlines' rules. Most discount tickets have severe penalties imposed by the airlines for reschedules or cancellations. The penalty amount varies with airlines and fare types. Sometimes airlines restrict fares to be non-refundable. |
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10. Do I need to reconfirm before traveling? |
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It is always recommended to call the airlines to double check their final schedules. Please reconfirm your flight with the airline at least 72 hours before departure, especially with your return flight.
Please click My Trip check this link before your trip for possible airline schedule changes.
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